Curbside Pick-Up Step-By-Step

  • Only items currently showing a status of “Held” on your library card are eligible for this service. Need something now? Give us a call and we’d be happy to pull something off the shelf for you.

  • A maximum of 15 items may be picked up curbside during a single appointment.

  • You must have a library card in good standing (that is, no lost and billed items). Staff cannot take payment for lost items as part of this service.

  • Call ahead to schedule a time to pick up items. If you arrive more than 15 minutes late, your appointment is considered automatically cancelled. Failure to arrive for two consecutive appointments will lead to all items on hold being sent on to other patrons.

  • If someone will be picking up items for you, notify staff when scheduling your appointment.

  • Upon arriving at the library, park in the designated Curbside Pick-Up parking spot, which you will be informed of when you set up your appointment.

  • Note: If a handicapped parking spot is required, notify staff when scheduling your appointment. If you are unable to physically leave your vehicle, notify staff when scheduling your appointment and accommodations will be made.

  • Call the library at (315) 454-4524 when you arrive. If you do not have a cell phone, please ring the white doorbell to the right of the front doors.

  • Wait in your vehicle and roll down the passenger window for staff to place your items in your car.

  • Place items to return in the book drop and return to your vehicle.

  • Please vacate the Curbside Pick-Up parking spot in a timely manner so as not to delay the next appointment.

For more information or questions, call the library at (315) 454-4524.